Delivery & Returns
Shipping Information
All orders will be shipped within 3-5 business days. We work with several logistics providers to ensure timely delivery for all orders. For purchases within West Malaysia, we aim to deliver orders within 3-5 business days. For purchases in East Malaysia, we strive to deliver orders within 7-14 business days.
Enjoy FREE SHIPPING For Orders above RM50
Shipping charge is RM10 per order within West Malaysia; RM15 per order within East Malaysia.
30-Day Trial and Refund Policy
Within 30 days of purchase, we offer a return and refund service, regardless of whether you're dissatisfied or the product isn't suitable.
Refund Conditions and Details:
- The product must be returned to us within 30 days based on date of product received. The return shipping fee is bared by customer.
- The refund amount will deduct the shipping fee incurred when we sent the product to you (RM10 for West Malaysia, RM15 for East Malaysia).
- If you purchased a bundle with complimentary gifts, the refund amount will deduct RM15 for the gift and the shipping fee (this is only applicable to customers who purchased promotional packages).
**IF BUYER FAIL TO PROVIDE THE INFO OF THE PRODUCTS, THE BUYER MAY NOT ENTITLED TO THE RIGHTS TO CLAIM FOR REFUND OR REPLACE.